Location: Hybrid (1 day in the office, rest from home)
Salary: £23,000- £26,000
Type: Full-Time, Permanent

Are you ready to take your credit hire skills to the next level? We're looking for a proactive and detail-oriented Credit Hire File Handler to join our dynamic team. If you're passionate about investigating complex claims, reducing costs, and making a real difference for our insurer clients, we want to hear from you!

What You'll Be Doing:
Investigating Claims: Dive deep into credit hire claims (up to £25k) and handle complex investigations from a tactical and strategic point of view.
Working Independently: Manage your workload, plan your tasks, and use your initiative to drive results.
Negotiating & Communicating: Use your awesome negotiation skills on the phone to resolve claims and interact with various parties.
Making Decisions: Keep your cool under pressure while making strategic decisions and sticking to processes.
Pre-Litigation Support: Understand the life cycle of a claim, prepare for litigation, and support efforts to reduce costs.

What We Need From You:
Experience in Credit Hire: You've spent at least 12 months in a credit hire environment and are ready to level up.
Excellent Communication Skills: You're a strong listener and can handle negotiations with ease.
Tech-Savvy: Comfortable using Word, Outlook, and a Case Management System.
Detail-Oriented & Calm Under Pressure: You can handle complex information and stay level-headed even when things get intense.
Education: At least 3 GCSEs (or equivalent) and ideally a degree.

Why You'll Love It Here:
Hybrid Working: Enjoy the flexibility of working from home for 4 days a week.
Awesome Benefits:
25 days holiday (plus the option to buy/sell 3 days)
Simply Health Care Cash Plan for your health & well-being
Pension Contribution (5% Employee / 3% Employer) 💸
Career Growth: Develop a range of legal skills and gain more experience in credit hire claims under expert supervision.
Work-Life Balance: With 1 day a week in the office, you get the flexibility to work how it suits you best.

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy