Sales Coordinator

Location: Shefford

Salary: £25,000 - £32,000Working Hours: Monday to Friday, 8.30am - 5.30pm

Onsite, Permanent

Are you a confident and outgoing individual with excellent administrative skills? Do you have a knack for managing both inbound and outbound sales calls with finesse? If so, we have an exciting opportunity for you!

Our Shefford-based client is seeking a dynamic Sales Coordinator to join their team. This role involves a 50/50 split between inbound sales and account management, offering a perfect balance of customer interaction and relationship building. You'll play a crucial role in ensuring smooth communication between clients and the company, managing existing accounts while also reaching out to potential new clients.

Main Duties and Responsibilities:

• Engage with B2B customers to address product inquiries, provide quotations, and secure orders.
• Convert inbound leads through phone, email, online chat, and WhatsApp.
• Handle outbound leads with a focus on quality over quantity, making approximately 5 high-quality calls or communications per day to both existing and potential new customers.
• Actively follow up on all quotations and leads.
• Build and maintain strong relationships with existing customers to understand their future purchasing needs and enhance customer rapport.
• Keep the customer database updated with the latest information.

Requirements:

• Demonstrated experience in sales or account management.
• Strong administrative abilities with excellent attention to detail.
• Confident and outgoing personality with superior communication skills.
• Ability to manage multiple tasks and prioritise effectively.
• Proficiency in CRM software and Microsoft Office Suite.
• Experience with Sage or similar software is preferred but not essential.

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.