Position: Customer Retention ExecutiveLocation: Glasgow OfficeJob type: Full-Time, PermanentHours: 39.5 hours per week, Monday - FridaySalary: £25,000 per annum plus on-target earnings (up to £400 per month)About the role:An excellent opportunity has arisen for an experienced customer retention executive to join us here at our client on a permanent full time basis with fixed Monday - Friday shifts.The Retention Executive will communicate with customers to increase loyalty and retain business or services. The role involves gathering information about non-buying customers within specific sales channels, working closely with the customer and our sales teams to find a solution to any barrier preventing an order being placed. To be successful as a retention executive, you should have a persuasive attitude, excellent customer relationship skills and a passion for sales. The expectation is for you to reduce our non-buyers list, increase sales by creating lasting bonds with our customers.

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