Job Opportunity: Resident Liaison Officer (RLO) - Medway Area
Location: Medway
Hours: Monday to Friday, 8:00 AM - 4:00 PM (37.5 hours per week)
Rate: £16 per hour
Mileage: Reimbursed (Must have own vehicle and be able to drive)
We are urgently seeking an experienced Resident Liaison Officer (RLO) to join our team for a project in Medway. The properties are located across the Medway area, and we are looking for a candidate who is local to this region. As an RLO, you will be an essential point of contact for residents and will play a key role in ensuring effective communication between residents and the project team.
Key Responsibilities:
* Act as the primary liaison between residents and the project team.
* Ensure that residents are kept informed and updated on project developments.
* Address and resolve any resident queries or concerns in a professional and timely manner.
* Coordinate access to properties and assist with any necessary arrangements for the duration of the project.
* Provide regular reports to the project team.
* Maintain a high level of customer service throughout the project.
Key Skills & Requirements:
* Previous experience as an RLO is essential.
* Strong IT skills and proficiency in using Microsoft Office.
* Excellent communication and interpersonal skills.
* Must be organised, professional, and able to manage multiple tasks efficiently.
* Own vehicle and ability to drive is required (mileage will be reimbursed).
* Based in or local to the Medway area