Job Title: Sales Associate - Luxury Bookstore

Location: Mayfair, London

Contract Type: Permanent, Full-time

Hours: 37.5 hours (over 5 days - to work alternate Saturdays)

Salary: £30,000-£35,000 per annum (DOE)

Benefits: Competitive salary, 21 days' annual leave plus bank holiday (plus holiday purchase scheme), staff parties, employee assistance programme, season ticket loan, Cyclescheme, 7% employer pension contribution, enhanced sick pay, enhanced maternity pay, enhanced paternity leave and pay, seasonal flu jab voucher

Our client, a world-leading rare book dealership based in West London, is seeking a highly motivated and detail-oriented Sales Associate to join their team. In this role, you will play a key part in providing exceptional customer service, maintaining impeccable presentation in the Mayfair shop and gallery, and working alongside their rare book specialists.

Responsibilities include:

• Handling sales inquiries and correspondence from various channels
• Assisting in-store customers, providing exceptional service and knowledgeable advice
• Representing the organisation at trade fairs, with occasional overseas travel
• Supporting shop logistics and maintaining the store's appearance
• Taking care of day-to-day administrative tasks to ensure smooth operations
• Assisting with personalised requests and offering tailored recommendations
• Collaborating with the rest of the team to ensure smooth daily operations

Essential Skills and Experience:

• Comfortable and confident speaking with a wide range of clients
• Resourceful and able to solve problems quickly under pressure
• Experience in luxury retail with a strong focus on exceptional service
• Excellent spoken and written English
• Highly organised and detail-oriented
• Experience in working collaboratively within a team
• Strong literary interests

If you have a passion for rare books, a flair for customer service, and a keen eye for detail, we want to hear from you. Join our client's team and be part of their thriving and dynamic organisation. Apply now!

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