18 Recruitment have an excellent opportunity for an experienced Resident Liaison Officer.

Key Responsibilities

* The client's main ethos is to strive in customer experience so Social Housing experience is essential.

* To provide information and support for tenants whose homes are affected by major works.

* Dealing with windows and doors and external decoration upgrades.

* Works based within 4 mile radius

* Working hours #removed#

* CSCS Card required

Key Skills

* The successful candidate will need an in date CSCS card or be willing to apply for it to work on sites.

* The role is for a Resident Liaison Officer on a Social Housing project. The primary function of this position is to be the first point of contact between our teams and the residents, to ensure the residents are informed at all stages of the works due to take place in their homes. The RLO will also deal with customer complaints etc and provide support to vulnerable residents. Full training will be provided (shadowing a current RLO).

* As the role is customer facing, the role is full time on site. The option of hybrid working is not available for this position.

* A driving licence is required as the properties are spread out and the candidate will be required to travel between properties.

Job Type: Full-time