Are you looking for a dynamic role where every day brings new challenges? As a Lodge Porter (receptionist) at Merton College, you'll be at the heart of a vibrant, welcoming community, interacting with Fellows, students, staff, and visitors from around the world. This role is ideal for someone who thrives in a busy, public-facing position and enjoys taking responsibility for creating a safe, supportive, and friendly environment.

Why join us?

• Make an Impact: As the gateway to the College, you’ll be the first point of contact for many, providing exceptional service and ensuring a smooth experience for all visitors and residents.

• Variety Every Day: Whether assisting with daily inquiries, managing security, or responding to emergencies, no two days are the same. This role is perfect for those who love variety and responsibility.

• Team-Oriented Environment: You’ll be part of a close-knit team of Porters (receptionist) who support one another while ensuring the safety and wellbeing of the College community.

What we are looking for

• We are looking for individuals who are:
• Personable and approachable, with strong communication skills.
• Experienced in problem-solving and working in public-facing roles.
• Able to stay calm under pressure, particularly in emergency situations.
• Passionate about delivering exceptional customer service and creating a welcoming atmosphere.

Benefits include:

We understand the importance of work-life balance, which is why our 3 days on, 3 days off schedule (averaging 42 hours per week) ensures you have regular time off. Plus, you’ll enjoy:

• 7.6 weeks of paid holiday each year.
• Meals provided when on duty.
• Private health cover and OSPS pension scheme.
• Access to College fitness facilities.
• Free onsite parking.
• A professional uniform provided.

If you are someone who enjoys variety, responsibility, and working with people, this role offers an exciting opportunity to grow within a prestigious environment.

The vacancy will only remain open until a suitable candidate is appointed. We reserve the right to close the vacancy early. Previous applicants need not apply.

Merton College is an Equal Opportunities Employer.