Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this temporary vacancy.

Job Specification: Dispatch Supervisor - Precast Concrete Environment

Job Title: Dispatch Supervisor £13 -£14 per Hour Temp to Permanent position

Location: Alfreton

Reports to: Operations Manager

Role Overview

The Dispatch Supervisor is responsible for overseeing and coordinating the dispatching operations within a precast concrete production facility. The role ensures the accurate, efficient, and timely delivery of products while maintaining high standards of health and safety, quality control, and customer satisfaction. A valid Counterbalance Forklift license is essential.

Key Responsibilities

Dispatch Operations

* Coordinate daily dispatch schedules to meet customer delivery requirements.

* Supervise the loading and unloading of precast concrete products to ensure compliance with weight and safety regulations.

* Collaborate with production, logistics, and transport teams to ensure products are dispatched correctly and on time.

* Coordinate and manage dispatch staff, including drivers and yard operatives, ensuring clear communication and task delegation.

* Ensure compliance with company policies, health and safety regulations, and environmental standards.

Equipment and Yard Management

* Operate a Counterbalance Forklift to assist in loading, unloading, and yard operations as needed.

* Maintain an organised and safe dispatch yard, ensuring efficient vehicle flow and minimizing product damage.

Health & Safety

* Enforce all safety protocols, including proper lifting and securing of heavy loads.

* Conduct regular safety inspections of dispatch areas and equipment.

* Report and address any safety concerns or incidents promptly.

Customer Service and Communication

* Act as the main point of contact for delivery-related queries and concerns.

* Ensure accurate and timely communication with customers regarding delivery schedules and any potential delays.

* Resolve customer complaints or issues in a professional manner, ensuring a positive outcome.

Skills and Qualifications

Essential

* Valid Counterbalance Forklift license with experience operating in a heavy industrial environment.

* Proven experience in a dispatch or supervisory role within a manufacturing or construction-related environment (preferably precast concrete).

* Strong organizational and planning skills, with the ability to manage multiple tasks simultaneously.

* Excellent communication and interpersonal skills.

* Knowledge of health and safety regulations related to heavy goods handling and transportation.

Desirable

* Experience with logistics management software or ERP systems.

* Understanding of precast concrete products and their handling requirements.

* Certificate in Logistics, Supply Chain Management, or related field.

Key Competencies

* Leadership and team management.

* Problem-solving and decision-making.

* Attention to detail and quality control.

* Adaptability and ability to work under pressure.

* Commitment to health and safety practices.

Working Conditions

* Full-time position, Monday-Friday 05:00am to 13:30pm

* Work will involve both office-based and yard-based tasks in an industrial environment.

* Occasional overtime may be required to meet customer deadlines