Travel Operations Executive - Required for this experiential travel company. Salary around £25,000 plus great benefits.Travel Operations Executive duties-Dealing with new bookings which can vary between a luxury trip around Europe to a Tanzania safari, to a tailor-made journey in India.-Liaising closely with either DMC's or direct partners (hotels, guides, private drivers) they have on the ground in each country-Ensuring that services such as hotels, private tours, entrances, flights and other services are booked accurately and in a timely manner-Finalising travel documents and ensuring they go out to clients within deadlines set per country-Working closely with the finance team to ensure that supplier invoices are paid by deadlines set-Ensuring that the CRM system, reservations system and other portals they use are kept up to date-Communicating effectively with clients to obtain self booked flights and other pre-departure information that is required to finalise their documents-Dealing with emergency phone calls, if clients have any issues whilst on their holiday-Supporting the director in his absence - duties will include keeping on top of his inbox and action emails when needed, answering calls, Diary management Travel Operations Executive skills required-Someone who has experience in a similar operations exec/coordinator/support role for a tour operator-A strong team player who brings positive energy and an attitude to their work-Experience in working with both DMC's and direct suppliers in previous roles-An analytical person who is confident formulating processes and then successfully implementing them-Someone with excellent organisational skills and strong attention to detail-The ability to work under pressure and accustomed to working to operational deadlines-Excellent customer service skills and a strong command of written and spoken-A natural problem solver who is happy to formulate solutions to everyday operational tasks which come ups-Someone with a deep passion for travel and new experiencesIf you are interested in the above role please apply online or send your cv to

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