Operations Administrator

Care Home: Head Office (Benfleet)

Hours per week: 40

Salary: 25k per annum

About the role:

As an Operations Administrator, you will play a key part in the success of The Runwood Group. Based at our busy Head Office, our Operations Administrators work behind the scenes to help keep our services running smoothly, delivering a high level of customer service and support to our managers and homes.

Key responsibilities:

• Checking and sending confidential information to relevant regulators and key stakeholders
• Exhibits polite and professional communication via phone and email
• Collating and distribution of information following company guidelines at all times
• Collecting data and preparing monthly analysis for the senior team
• Supporting Home Managers with day to day enquiries
• Managing Director’s diaries and arranging meetings, ensuring invites are sent in a timely manner
• Greet and support visitors to the office
• Booking travel and accommodation
• Dealing with sensitive information in a professional caring manner
• General office duties

Benefits of working with Runwood Homes:

• 28 - 33 days Paid Holiday
• Weekly Pay
• Pension Scheme
• Welcome Handshake Payment
• Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
• Employee Assistance Scheme that is also available to immediate family members
• Comprehensive induction and ongoing, paid training
• Free DBS Check and uniform
• Funding and support towards obtaining NVQ Level 1 and 2 in Health and Social Care
• Opportunities to progress your career within the company
• Free, on-site parking
• Employee of the Month awards

About you:

The successful Operations Administrator will be competent in using the Microsoft packages, with proven experience working in an office environment. We require our Operations Administrators to have excellent communication and organisation skills, with outstanding attention to detail.

About Runwood Homes:

Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of over 58 homes across the UK. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.

At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.

As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.

All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.

You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.