Deputy Service Manager

Sherbourne Lodge - Cambridge

Reports to: Registered Manager

Hours: 40 Hours Per Week

Job Summary:

As Care Home Deputy Manager of a Shelbourne Lodge, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals.

Key Responsibilities:

To join us as a Care Home Deputy Manager you'll need experience in helping our elderly residents with different health needs

· Willing to cover the floor if short staffed

· To share On Call with the Home Manager

· Work in line with Sherbourne Policies and Procedures

· Have knowledge around CQC

· Work in Co Production with Families and Professionals

· Have a Positive Attitude

· Successful track record of managing safeguarding investigations and clinical risk assessments.

· Manage and develop care staff to formulate effective care planning specific to problems of all residents, specifically to the problems of older confused residents.

· Ensure residents are enabled and empowered to participate fully in decision making as appropriate.

· Be constantly observing resident behaviours and staff interactions in order to ensure good care practice is maintained.

· Assist in developing and encouraging social activities for the residents.

· As delegated by the Home Manager to be responsible for medication including ordering, stock control and administering, in accordance with the Medication Policy.

· We'll also look for some HR experience,

· strong knowledge of sales and marketing

· An understanding of budget management.

· Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment and lead by example.

How we would support you:

· You will receive a detailed Induction so you will understand our residents and our expectations.

· Regular detailed Team Meetings and Supervisions

· Developmental opportunities so you can keep your skills and progress

· Opportunities to apply for promotion due to Sherbourne Lodge is a new provider and is keen to progress within the care sector

· Managerial support at every step of employment

What experience and skills you need for this role?

· Share Sherbourne Lodge values and vision

· Have a friendly attitude and caring

· Wanting to make a difference to someone life

Qualifications:

· Level 3 in Health and Social Care

· Compassionate and patient with a genuine desire to help the elderly.

· Good communication and interpersonal skills.

· Ability to work as part of a team and independently.

· Basic knowledge of health and safety regulations.

Working Hours:

· Flexible shifts, including weekends and evenings.

· Bank Holidays

Benefits:

· Competitive salary

· Training and development opportunities

· Supportive work environment