Dove & Hawk are working with one the UK's biggest agents who are seeking a proactive and dynamic Leasing Executive to join our team at a site in Wembley, a leading Co-Living Build-to-Rent (BTR) development with 350 apartments. The role involves managing all aspects of lettings administration, compliance, and marketing, ensuring high standards are maintained throughout. Reporting to the Senior Portfolio Manager, you will play a critical role in developing and implementing leasing strategies, as well as presenting key reports and data to senior management and the client.

Key Responsibilities:

• Maintain up-to-date and accurate lettings and rental data in all systems.
• Ensure the presentation of available apartments meets high standards by coordinating with the cleaning team.
• Manage online marketing for available apartments.
• Compile demographic data, reports, and provide insightful commentary.
• Respond to inquiries in line with agreed service levels.
• Coordinate with third-party agents as needed.
• Conduct regular rent analysis of the local market in collaboration with the General Manager, Senior Portfolio Manager, and Leasing Director.
• Meet prospective tenants, conduct viewings, and negotiate rental offers.
• Complete applicant vetting and new let paperwork following strict procedures.
• Compile regular letting performance reports for senior management and client discussions.
• Coordinate resident communication through various channels, including social media.
• Advise key stakeholders on recommended rents for new and renewing leases.
• Manage renewal communications and negotiations.
• Ensure tenant move-ins are seamless by preparing arrival packs and keys.
• Contribute to creating a best-in-class community through communication, events, and innovation.
• Undertake ad-hoc projects as assigned by the General Manager or Senior Portfolio Manager.
• Provide exceptional customer service to residents and applicants.

Skills, Knowledge, and Experience:

• Strong interpersonal skills with a proactive, dynamic approach.
• Excellent communication skills, with an understanding of residents' needs.
• Ability to handle multiple tasks and work under pressure.
• Proficient in Microsoft platforms including Word, Outlook, Excel, and SharePoint.
• Team-oriented with a flexible, cooperative attitude.
• Strong organizational skills with attention to detail and the ability to meet deadlines.
• Problem-solving abilities with a strong sense of responsibility.
• Commitment to confidentiality and security of all business-related information.
• Professional appearance with a well-groomed demeanour.
• Experience in conducting viewings and negotiating offers with prospective tenants.

Salary:

• £30,000 basic
• 20% discretionary year-end linked bonus

Working Hours:

• 9am to 6pm, Monday to Saturday
• 1x day off in lieu during the week

If you are a motivated individual with experience in BTR and a passion for property and customer service, please get in touch with myself, or click the link to apply.

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