Contract Administrator

Location: Guildford

Salary: £25,500 - £30,000 - Depending On Experience

Monday to Friday

Job Type: Full-Time, Permanent

About the Role:

We are looking for an organised and detail-oriented Contract Administrator to join our Maintenance Team Office. This is a newly created position where you will play a crucial role in supporting the Lead Contract Administrator on a high-value contract covering multiple sites in London. The role is fully based in Guildford.

Key Responsibilities:

• Process incoming work instructions via email and input jobs into the IT system.

• Dispatch operatives/engineers to sites for maintenance and repair tasks.

• Ensure real-time updates are made to the client’s IT system.

• Accurately enter costs for billing, requiring a keen eye for detail.

• Assist in planning and coordinating scheduled maintenance tasks.

• Adjust schedules dynamically as needed.

• Generate reports for the Contract Manager and clients.

• Handle inbound and outbound calls with engineers and client site contacts.

• Provide general administrative support to ensure smooth contract operations.

Key Skills & Experience Required:

Proven experience in administration, scheduling, or contract support (ideally within facilities management, engineering, or maintenance).

Strong IT proficiency - comfortable working with job management systems and Excel.

Excellent attention to detail to ensure accurate billing and reporting.

Strong communication skills, both verbal and written.

Ability to work in a fast-paced environment, handling multiple tasks efficiently

Experience liaising with engineers, contractors, or external clients is a plus.

Working Hours & Benefits:

• Monday to Friday, alternating shifts:

• Week 1: 08:00 - 17:00 (1-hour lunch)
• Week 2: 09:00 - 18:00 (1-hour lunch)

• Opportunity for overtime when required.

• 20 days paid leave plus 8 bank holidays.

• Auto-enrolment pension scheme.