My clients are looking for a full time Client Accounting/Property Accounting Manager to lead the Client accounts team based in their Norwich office.

The role of Client Accounting/Property Accounting Manager is to ensure the effective financial management of client property portfolios and align processes across the department. The successful candidate is required to understand Qube software as well as good working knowledge of rules and regulations of service charges and HMRC VAT returns/reporting.

Key Responsibilities:

Understanding and keeping up to date with rules and regulations of service charges
Liaising with Accountants and property managers to ensure compliance with RICS guidelines
Liaising with Partners and senior staff prior to the take on of new accounts/properties
Relationship building and management of Partners expectations involving visits to other offices
Annual/ Quarterly overseas tax reports
Maintain departments metrics/KPI's
Unsettled receipts after clients
Arrears chasing
New client/tenant set ups
Transfer accounts
Stand-alone bank reconciliations
First point of contact for staff and client complaints
Arrange and conduct training for new members or staff
Understanding of team responsibilities to cover during periods of annual leave/absence
Other Responsibilities:

Financial Management and Control
Ensure the accuracy and timeliness of financial reporting for client property portfolios, including budgeting, forecasting, reconciliations, and variance analysis
Ensure adherence to best practices in cash flow management, balance sheet control, and budget compliance
Client and Stakeholder Engagement
Build and maintain strong relationships with key stakeholders, including clients, surveyors, and internal departments
Act as a point of contact for client finance teams, providing regular updates and resolving any financial queries
System and Process Improvement
Standardise workflows and procedures across the team to ensure consistent service delivery and compliance
Requirements
Previous experience with Qube software
Strong leadership and project management skills, with the ability to lead process any system changes
Advanced proficiency in Excel and other Microsoft Office applications
Familiarity with property accounting practices and financial regulations
Dynamic leader with a proactive approach to problem-solving and team management
Strong analytical and decision-making skills, with a focus on delivering results
Ability to work under pressure and manage multiple competing priorities
5+ years' experience in a property or client accounting role, and 2+ years in a supervisory or management role is essential
Proven experience in managing teams through change and system implementation
Accounting qualification is preferred
Experience in real estate or property management is essential
Benefits:

25 days holiday increasing each year up to 28 days after 3 years of service.
Life Assurance of 4x your basic salary
Private Medical Cover (After passed probationary period)
Travel Insurance (After passed probationary period)
Salary Sacrifice Pension Scheme
Enhanced Maternity, Paternity, adoption and shared parental leave
Enhanced carers leave
Holiday Buy Back Scheme
Long Service Awards
Core working hours are Monday - Friday 9.00am - 5.30pm
This is a permanent full time position based on 37.5 hours per week (Monday - Friday) however, my client can discuss flexible working and they also operate a hybrid working policy. If you wish