Trainee Building Surveyor / Building Surveyor

Salary: £33,683 -£41,999 + 2024/25 pay award pending (depending on experience and qualifications)

Position: Permanent, 37 Hours a week, Monday - Thursday - 8am - 4pm Fri 8am - 3:30pm.

Location: Coventry / Hybrid

We are thrilled to invite applications for a key role in our Repairs Team: Trainee Building Surveyor or Building Surveyor. This is your chance to make a real impact in the community while advancing your career in a supportive environment.

Trainee Building Surveyor

As a Trainee Building Surveyor, you’ll embark on a rewarding journey with us, where Citizen will sponsor your surveyor course, enabling you to achieve a full surveying qualification. You’ll be a proactive and motivated individual, gaining hands-on experience in conducting Damp and Mould Inspections while working alongside our dedicated Repairs Team.

Building Surveyor

In the Building Surveyor role, you’ll take on additional responsibilities, including day-to-day repairs inspections within tenanted properties. You’ll be an integral part of our technical team, reporting to our Operations Managers, and engaging directly with customers. Your excellent communication skills will be essential in ensuring tasks are completed efficiently in our fast-paced housing environment.

In housing you can make a real difference the role of Trainee or Building Surveyor will involve:

• Providing technical support in the delivery and development of repairs and maintenance services for Maintenance Operation
• Carrying out Damp and Mould surveys across our stock to help identify the root cause of Damp and Mould and action any remedial works needed
• Effectively supervising and co-ordinating the work of internal and external contractors, ensuring works are carried out in accordance with specifications, legislation, relevant codes of practice and customer requirements
• At all times and in all aspects of work, ensure both internal and external customer’s requirements are considered and respected, making sure that customers are always kept informed of issues and progress
• Take responsibility for resolving customer complaints and service enquiries in a professional and responsive manner in accordance with Citizen procedures, identifying and recommending service improvements where appropriate

It is essential that you have:

• HNC/HND or are willing to work towards it. Alternatively, you are able to provide supporting evidence of time served as a building surveyor
• Good Health and Safety knowledge and a strong teamwork attitude

It would be great if you had:

• Experience working within social housing

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. We will work together as one team and embrace our Citizen values.

We will attract and retain the best and brightest professionals, support them to achieve their potential, and reward and recognise them for the fantastic work they do.

Competitive benefits:

• Annual leave purchase scheme - option to buy up to an additional 5 days per year
• Annual leave starts at 25 days per year plus bank holidays
• Enhanced family leave (maternity, paternity and adoption)
• Organisational Sick Pay
• Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match
• Life cover of three times your annual salary if you join the pension scheme

Health and Wellbeing

• We provide IT and Home Office equipment to support hybrid working
• Occupational Health
• EAP - a 24/7 telephone counselling service providing free, confidential advice.
• Cashback scheme - cashback on optical, dental, prescriptions and a range of other medical costs meaning the costs are covered for employees. The scheme also offers GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more!
• Access to Citizen’s Wellbeing initiatives and Wellbeing platform

Learning and Development

• Extensive learning and development opportunities.
• Opportunity to study for a professional qualification
• Opportunity to join the Staff Consultative Forum and EDI Forum.

Here at Citizen, our purpose is to provide homes that are a foundation for life.

With over fifty years of experience, we have grown to be one of the UK’s most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.

There are some fundamental challenges people in our communities’ face, and we want to be an organisation which can help them deal with these. So, we are working to solve some of the most pressing issues around housing and homelessness.

We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse or neglect.

We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse or neglect. As part of our recruitment process, we carry out robust safeguarding checks.

This post is subject to a Basic DBS check (Disclosure and Barring Service).

Further information on our selection process and Equality and Diversity commitment can be found at #removed#

Closing date: Tuesday 26th November 2024

Interview date: Wednesday 27th November 2024 (to be confirmed)

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.