Our client, a well-established company undergoing a major digital transformation, is seeking an experienced Application Support Analyst to join their team. This role is crucial in supporting their ongoing migration project from AX09 to AX12 to D365 F&O, which is set to span until 2027 and beyond.

The Role:

As an Application Support Analyst, you will provide technical and functional support across Microsoft Dynamics AX (AX09, AX12) and D365 F&O, ensuring business continuity during a complex multi-phase migration. You will be working in a customer-facing, shared service model, balancing BAU (Business As Usual) support with migration project demands.

Key Responsibilities:

* Provide application support for Microsoft Dynamics AX (AX09, AX12) and D365 F&O

* Support integrations, including web services and basic SQL troubleshooting

* Work closely with stakeholders and third-party vendors to ensure seamless system performance

* Assist with AIF (Application Integration Framework) in AX and BIS (Business Integration Solutions) in D365

* Provide expertise in BizTalk middleware to support message passing between POS, AX, and General Ledger

* Collaborate on the migration project, offering technical insights to improve system efficiencies

* Ensure adherence to structured support approaches, such as ServiceNow and ITIL frameworks

Ideal Candidate Profile:

* Minimum 2+ years of experience in both AX12 & D365 F&O

* Strong knowledge of integrations, middleware solutions (BizTalk, Logic Apps), and SQL

* Experience supporting satellite systems integration (Salesforce, WMS, financial systems like Cogloss Hyperion)

* ​Exceptional stakeholder management and problem-solving skills

* Ability to thrive in a fast-paced, evolving technology landscape

Why Join?

* Work on a high-impact, long-term transformation project

* Gain exposure to cutting-edge cloud technologies in an enterprise environment

* Enjoy a hybrid working model with a competitive salary package

* Be part of a supportive and collaborative team, where your expertise will shape the future of the business

This is a rare opportunity to play a key role in a major digital transformation within a leading business. If you have the right skills and experience, apply now to be considered