Sales Coordinator/ Estimator - Job Description

Location: Huddersfield, Free on-site parking.

£37,000 - £40,000 per annum

We are looking for a Sales Administrator / Estimator to join a reputable and growing manufacturing / engineering business in Huddersfield.

As a Sales Coordinator/ Estimator you will play a crucial role in providing accurate and competitive pricing estimates for clients. This is not a sales position, it’s the administration and client support around orders and estimates. This position acts as a liaison between the sales team, customers, and other internal departments.

Key Responsibilities:

• Processing sales orders accurately and efficiently
• Serving as a primary point of contact for customer inquiries, providing responses via phone, email, or in-person meetings.
• Maintaining sales databases and systems, updating customer information, tracking sales activities, and generating reports as needed.
• Cultivating positive relationships with customers, addressing their needs and concerns promptly and professionally to enhance customer satisfaction and loyalty.
• Collaborating with other departments such as marketing, finance, and operations to streamline processes, resolve issues, and support overall business objectives.
• Evaluating Customer Requirements: Collaborating with the sales team to understand customer needs and requirements for products or services.
• Cost Analysis: Analysing production costs, including materials, labour, and overhead expenses, to develop accurate pricing estimates.
• Preparing Proposals: Generate detailed cost estimates and proposals tailored to each client's specifications and budget constraints.

Experience:

• Previous experience in sales support, customer service, or administrative roles is advantageous.
• Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Excellent written and verbal communication skills, with a customer-focused approach and the ability to interact professionally with internal and external stakeholders.
• Attention to detail in handling sales documentation, data entry, and customer correspondence.
• Problem solving skills, solid analytical skills and good attention to detail
• Ability to work collaboratively in a team environment and support colleagues to achieve common goals.
• Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities and requirements.

Pay, Benefits and Hours of work

• A basic salary of up to £40,000 per annum
• Monday- Thursday- 8:00am to 5:00pm. - Fridays 8.30-3pm.
• Free on-site parking
• 25 days holiday plus bank holidays
• Stakeholder pension scheme
• Eligible for EBITDA bonus scheme