Sales Office Manager

The Queen at Chester Hotel, Premier Collection By Best Western

We pride ourselves on delivering exceptional service and memorable experiences to our guests. Our team is dedicated to ensuring every event, from weddings to corporate gatherings, is executed with precision and flair.

The Opportunity

We are currently seeking a dynamic and experienced Sales Office Manager to lead our Special Events Coordinator team.
The Sales Office Manager will oversee the Special Events Coordinator team, ensuring the seamless planning and execution of events at our hotel. This role requires a strong leader with a passion for hospitality, exceptional organisational skills, and a proven track record in sales and event management.

Key Responsibilities:

• Lead, mentor, and manage the Special Events Coordinator team to achieve sales targets and deliver outstanding event experiences.
• Develop and implement sales strategies to attract and retain clients for special events.
• Collaborate with clients to understand their needs and ensure all details are executed to their satisfaction.
• Coordinate with other hotel departments to ensure the seamless execution of events.
• Manage the budget and financial aspects of the events department.
• Monitor market trends and competitor activities to identify new business opportunities.
• Maintain detailed records of event sales, client interactions, and team performance.
• Ensure compliance with hotel policies and industry regulations.

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Refer a friend scheme from £500 to £1000 per referral.
• Hospital Plan.
• Online Health Portal.
• Eye Care.
• Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Pension Scheme.
• Free meals on duty.
• Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Ideal Candidate

• Previous meeting & events experience within the hospitality sector, preferably within hotels but will consider other relevant experience
• Proven leadership and team management skills.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.

Hotel

Adjacent to Chester train station, a short 10-minute walk to the main shops and boutiques sits one of the biggest hotels in Chester - The Queen at Chester Hotel, part of the Premier Collection By Best Western

Its stunning Victorian features including a glorious curling four-story open-well staircase has been enhanced by superb, often quirky contemporary design, rich colours, fascinating historic photographs, and striking light installations.

It has 221 hotel bedrooms plus suites, including an award-winning double AA Rosette restaurant. The hotel also has a conference centre with 12 flexible meeting rooms, banqueting, and wedding suites.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.