About Us

Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.

About the Role - Financial Affairs Officer

Working within a team responsible for the management of the financial affairs of vulnerable adults who are receiving care services within Kent. You will play a vital role in providing a high quality advice to include paying bills, making benefit claims, managing bank accounts, liaising with utility providers and everything else you might expect to do with your own day to day finances.

What is the day-to-day of the role:

Provide the front-facing role for all people approaching the Financial Assessment & Income Unit, dealing with high volumes of contact with the public promptly and sensitively using a customer focused approach.
Submit accurate applications to external agencies i.e. the Department for Work and Pensions for Appointeeship and to the Court of Protection for Deputyship.
Identify which benefits people are entitled to and make claims appropriately.
Prepare and implement financial plans regarding expenditure and income, including comprehensive budgets to ensure finances are managed effectively and in accordance with the authority's requirements.
Complete annual reports for the Office of the Public Guardian on the person's financial position.

Required Skills and Qualification

Experience of working within an administrative environment and/or front facing service.
Experience delivering excellent customer service.
A positive individual.
Ability to remain confidential at all times.
Ability to build rapport and trust with customers.
Excellent IT skills.
Able to effectively manage customer enquiries, and adapt communication style if needed. Benefits

No weekend working. 37 hours per week.
Monday - Friday 09:00-17:00
Hybrid after training

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Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates