Job title: Renewals Manager

Salary:  Up to £60,000

Location: Essex

Overview

My award-winning client is seeking a skilled and driven Renewals Manager to oversee the renewal process and operations. The Renewals Manager will play a critical role in ensuring client satisfaction and retention.

Responsibilities

• Manage the end-to-end renewal process, including forecasting, negotiations, and contract renewals
• Implement and improve renewal operations to streamline the process and increase efficiency
• Collaborate with sales, customer success, and operations teams to ensure successful renewals and client satisfaction
• Develop and maintain strong relationships with clients to understand their needs and maximize renewal opportunities
• Analyse renewal data and metrics to identify trends, opportunities, and areas for improvement

Qualifications

• Bachelor's degree in business, marketing, or a related field

Requirements

• Proven experience in renewals, operations, or a related role
• Demonstrated success in a Renewals Manager role or similar, with a strong track record of improving renewal rates and driving revenue growth
• Data-Driven: Proficient in using data analytics to inform decision-making and drive strategic initiatives
• Strong negotiation and communication skills
• Ability to work collaboratively across teams and influence stakeholders at all levels
• Analytical mindset with the ability to interpret data and make strategic decisions

Day-to-day

• Engage with clients to understand their needs and build strong relationships
• Collaborate with cross-functional teams to ensure a seamless renewal process
• Analyse renewal data and metrics to inform strategy and decision-making
• Lead negotiations and contract discussions to achieve successful renewals
• Continuously improve renewal operations to drive efficiency and customer satisfaction

If you have the relevant experience or know someone that does please contact us now on or email