Technical Support Engineer
Staffordshire 

Job Title: Technical Support Engineer
Location: Staffordshire
Pay rate: From £26,000 per annum (DOE)
Schedule: Monday to Friday, Full Time (Hybrid working available)

Priority Recruitment are excited to present a fantastic opportunity for a Technical Support Engineer to join a growing UK business based in Staffordshire.

This is a brilliant chance to step into a hands-on IT support role with a company that blends professionalism with purpose. You'll play a key role in keeping the systems and networks running smoothly, ensuring the wider team is set up for success. It's perfect for someone passionate about tech, who's looking to make a real impact in a business that values service, trust and the pursuit of excellence.

What's in it for you:

Salary starting from £26,000 (dependent on experience)
Hybrid working (1 day from home per week)
25 days holiday + Bank Holidays
Full Christmas shutdown
Work-based pension
Company sick pay & mental health initiative
Free on-site parking
Excellent office space with social and breakout areas
Dress-down days and regular social eventsAbout the Role:

Be the go-to person for all internal IT and tech-related issues
Troubleshoot hardware, software, and network faults
Work closely with an external IT partner for more complex problems
Manage IT inventory and maintain all systems and equipment across teams
Support GDPR compliance and assist with Cyber Essentials accreditations
Contribute to system/process improvements and identify new tech solutions
Liaise with suppliers and support automation/CRM projects
Maintain a safe and tidy comms room and support the Collect systemWho You Are:

Experienced in IT support, with strong knowledge of hardware/software setups
A confident communicator—clear, tactful, and people-friendly
Organised and able to multitask across systems and responsibilities
Proactive, commercially aware, and always on the lookout for improvements
Flexible, willing to learn, and enthusiastic about driving efficiency  Whether you're already in a Technical Support role or ready for your next step, this is an excellent opportunity to grow with a values-driven business that truly invests in its people.

Apply now to find out more—we'd love to hear from you