As a Temporary Customer Service Advisor you will be responsible for liaising with customers via inbound calls & emails, providing assistance and guidance to their queries.

Client Details

Our client is a leading and well-established manufacturing business within the food & hospitality sector. They are looking for a Temporary Customer Service Advisor to join their Wigan office on an on-going basis with the view to go permanent.

Description

As a Temporary Customer Service Advisor you will:

• Handling inbound calls & emails from a customer base
• Processing customer orders requests
• Dealing with order and shipping issues for the customer
• Collecting payments from the customers
• Updating CRM systems

Profile

To be successful in this role:

• A strong background in customer service, particularly within B2B.
• Excellent verbal and written communication skills.
• Proficiency in using computer systems for order processing.
• A knack for problem-solving and conflict resolution.
• The ability to work well in a team.
• Knowledge of customer service principles and practices.

Job Offer

In return, our client can offer:

• Immediate start.
• View to go perm.
• Free on-site-parking.
• Mon - Fri working patterns.
• A friendly and supportive team environment.