Office Administrator

Near to Castle Donington / East Midlands Airport (free parking on-site)

£28,000

Our client is an established family business with some impressive plans for expansion.

They have 3 sites throughout the UK and these sites are coordinated and looked after from the Head Office. Due to continuing expansion, we are looking for a friendly, enthusiastic individual to join the small office team.

The office is a very busy, customer facing environment so great communication skills and a professional attitude are a must. You will be dealing with the general public via email and telephone and also at the shop counter / enquiry desk. Experience of cash handling and using a cash register would be advantageous.

Behind the scenes, customers accounts are maintained via Sage and Excel. Accurate record keeping is vital for the smooth running of day-to-day operations. A basic working knowledge of Word, Excel and Sage 50 are essential. Experience of credit control would be advantageous.

No two days are ever the same in this fast-paced, varied role and the ability to multi-task is essential. This is a busy environment with ever-changing priorities, so the role requires someone who can think on their feet.

You will be comfortable building a rapport with colleagues and customers alike, so customer service skills and a friendly approach are essential.

The site is open from 9am-5pm, seven days per week so weekend shifts based on a rota will be required. This is a full-time permanent position, 35 hours per week.

Responsibilities:

• Maintaining internal databases, ensuring that they are accurate and up to date
• Invoicing customers using Sage 50 and Excel
• Issuing customer agreements
• Resolving customer queries (this can be via email, telephone or face to face)
• Maintaining accurate customer & internal records
• Co-ordinating with maintenance staff
• Covering for the office manager in her absence

The ideal candidate will possess:

• Energy & enthusiasm
• Strong ability to multi-task
• First class administration skills

• Excellent attention to detail
• The ability to use internal systems and MSO
• Experience of using Sage 50
• Great customer service skills
• A friendly, professional attitude

This is a great opportunity for a flexible and hard-working individual to add value and showcase their abilities. Please get in touch if you would like to hear more.....