Repairs Scheduler
Location: Basildon, Essex
Term: Full time / Perm
Salary: £24k - £29k per annum

Hiring ASAP

Role Description

This is a full-time on-site role for an Repairs Scheduler / Operations Administrator n Basildon. The Operations Administrator will be responsible for day-to-day administrative tasks, assisting with operations management, providing excellent customer service, and ensuring smooth operations within the company. You will be planning the diaries of all wet trades.

We are based in Basildon, covering all areas of London and Essex. Working for both domestic and commercial customers, we offer an extensive range of services, including all plumbing services and 24/7 emergency call-out with no call-out charge. We also offer planned preventative maintenance programs tailored to suit your organisation/premises

Services include:

24 hour emergency service / Blocked drains / Manholes / WC's / Sinks / Gutters / Waste pipes / WC's / Showers / High pressure jetting / Drain relining / Lateral cutting / Root cutting / Drain sonar tracing & Mapping / Drains repaired / Plumbing / Cold Water Booster Pumps / Sewage Pumps and MORE!

Day to Day:

Schedule works into diaries for operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.
Check the system for emergencies and manage within a timely manner to ensure targets are meet
Respond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completion
Provide a high quality service to our client on a face to face basis
Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders
Essential Criteria

Social Housing and Repair and Maintenance background.
Experience in planning/scheduling jobs using planning system.
Understanding of the various trades and jobs normally allocated to direct labour staff or subcontractors
Experience of trade job durations
Experience of health and safety considerations when planning e.g. asbestos
No hybrid working, must be able to work from amin office located in Basildon
Good level of written English e.g. ability to rite responses to complaints
Good computer skills
If you are a scheduler or have similar experience to the above, please apply or contact Leah Seber at Build Recruitment for further details.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer