A key liaison between the client and the insurer, they will ensure that claims are administered in line with the expected standards, regulatory requirements and that an excellent service level is maintained.Key Responsibilities:
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It would be an advantage if the jobholder has previous Claims based experience (ideally with an international broker), but this is not crucial.
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Good understanding general principles of insurance.
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Good understanding of London market operations (Lloyds and company markets)
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Understanding of company objectives and how own role contributes to these.
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Good knowledge relating to claims-handling process.
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Understanding of broking and underwriting process.
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Knowledge of the market within which the company operates including an awareness of competitors, specific territory knowledge, cultural awareness
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Awareness of the regulatory environment and requirements.
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Good level of communication and interpersonal skills including, written, verbal and face to face
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Highly organised, with good planning skills.
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Able to work to flexibly to achieve tight deadlines/targets
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Able to build balanced relationships
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Able to be proactive and work on own initiative
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Resilient and calm under pressure.
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Good decision-making skills/analytical.
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Able to react to change positively and productively.