Customer Service Advisor – Inbound Calls 3-month contract, full time £13.03 per hour Pride Park, DerbyAre you ready for a career change?Join our client, Severn Trent Water (STW). We’re looking for passionate individuals to help Severn Trent make a difference for their customers. No experience in the water industry? No problem. STW value the right attitude and are looking for people who want to make an impact. Apply now. ________________________________________ Key Information
• Customer-Focused Service: STW prioritise their customers, offering personalized, end-to-end support with no departmental barriers or red tape.
• A Unique Culture: Working at STW is like nowhere else. Their supportive and dynamic environment fosters growth and innovation.
• Location & Hours: Based in the Derby office (Pride Park), with 37 hours per week, Monday to Friday, 8:00 AM to 6:00 PM. ________________________________________ What We’re Looking For
• Customer Interaction: Handle customer inquiries via phone and email, offering tailored solutions.
• Problem-Solving: Think on your feet to resolve unique challenges in a fast-paced environment.
• Teamwork: Collaborate with colleagues who share a passion for customer service.
• Ownership & Empowerment: Take full responsibility for customer issues, making decisions to improve service. ________________________________________ Benefits
• Competitive Salary: £13.03 per hour (£25,396.88 pro rata)
• Generous Holiday: 33 days (pro rata)
• Training & Development: Ongoing support through our ‘Academy’ ________________________________________ How to ApplyReady to join us? Ensure your CV is updated and apply now.