This role is based within our offices in Bordon, Hampshire x5 days per week.

Responsibilities:

Processing and reviewing stock from quotes entered by the National Sales team including:

• Stock transfers and scheduling from both internal and external warehouses
• Ensuring all orders are processed in a timely manner meeting the customers due dates
• Stock reconciliation - shortage / overage investigation
• Managing external rework projects with 3rd party providers
• Producing compliant labelling and delivery paperwork
• Booking deliveries via external portals and time management systems
• Assisting with item set up, confirming rework quantities, providing images to sales teams, confirming packaging requirements and costings
• Providing forecasted demand for stock
• Review and application of customer specific delivery manuals
• Monitoring the operations inbox actioning any tasks within

For specific National customers:

• Produce delivery paperwork and customs documentation
• Complete regular open order books with updates dates for restock
• Manage bookings in of goods out
• Arrange courier collections of goods out
• Ensuring SAP is updated with accurate POD’s
• Ensuring Delivery notes are completed in a timely fashion
• Create Problem Logs and resolve non-compliance issues
• Customer service - external communication
• Packaging maintenance and ordering
• Excellent communication with National sales ensuring all details and orders are fulfilled to the customers requirements on or before the date expected

Essential Skills:

• Ability to work well under pressure and to work to strict deadlines and delivery requirements
• Excellent Attention to detail
• Strong communicator, both verbal and written

General Skills:

• Strong organizational and numeracy skills
• Strong communicator, both verbal and written
• Able to multitask and adapt to changing demands and priorities
• Proficient in MS Office Applications and SAP (not essential)
• Good team player with experience of a busy working environment
• Ability to forward plan
• An ability to interpret customer requirements into practical solutions