Red Snapper Recruitment are recruiting for an
Assistant Housing Officer on behalf of our client based in Birmingham
This is a full-time role on a temporary 3-month contract (Ongoing) at £13.20 / hour
This role supports housing management services, ensuring tenancies are well-maintained and communities thrive. Working closely with Housing Officers, the position involves case management, tenancy enforcement, resident support, and multi-agency collaboration.
Key Responsibilities:
- Assist in delivering high-quality housing management services.
- Conduct tenancy visits, investigate complaints, and enforce tenancy agreements.
- Support residents with housing advice, welfare benefits, and tenancy sustainment.
- Promote clean, safe neighbourhoods through engagement and enforcement.
- Maintain accurate case records and prepare reports.
- Collaborate with agencies to address community and tenancy issues.
- Ensure compliance with housing policies, safeguarding, and health and safety regulations.
- Support resident participation and community engagement initiatives.
Person Specification:
- Strong communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Experience in housing, tenancy management, or community engagement.
- Knowledge of relevant housing legislation and policies.
- Proficiency in IT systems for case management and reporting.
- Ability to handle challenging situations professionally.
Additional Information:
- Flexible working locations within the city.
- Occasional evening meetings required.
- Training and development opportunities provided.
- This role is ideal for those passionate about community engagement and housing management, offering a chance to make a real impact on resident's lives.
If this role is of interest, please apply by sending your CV Today!
If this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us.
Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.
We are a dedicated recruitment company providing top quality professionals and services to Housing Providers across the UK.
Red Snapper Recruitment is a member of the Red Snapper Group.
The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.
The Red Snapper Recruitment Group is an equal opportunities employer.