As a Database and Events Administrator, you will be responsible for providing essential database and administrative support.
You will be one of the lead contacts for the CRM database.
Main duties will include:-

Database Support
Process data on the CRM system, including adding, amending and cleansing to ensure accuracy
Monitor and update contact preferences in line with GDPR
Set up and monitor events on the CRM including reviewing sales
Add and amend event bookings
Assist with the management of event registration using our registration portal
Maintain and develop CRM reports
Train new and existing members of the team on the CRMEvent Support

Manage the stockroom and product/prizes for all central events
Support with pre-event administration including product requests and preparation of fundraising activities
Provide on-site event support (occasional overnight/weekend hours required during busy event periods)
Provide post-event support including posting prizes and 'closing' events on the CRM system
Run monthly reconciliation finance meetings with both the Events Team and the Finance Team
Experience/Skills

Minimum two years' experience of CRM systems and reporting
Thorough attention to detail
Problem-solving and good analytical skills
Self-starter
Good organisational skills
Ability to work under pressure
Ability to develop strong relationships across departments

What you need to do now

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