Administrator / Administrative Assistant with previous admin experience in a customer-focused environment, strong administration skills, including minute taking, letter writing and email management, excellent communication, organisation and IT skills, is required to join an Operational Performance Team at a well-established housing association in Winchester.

This role is known internally as a Performance Administrator

SALARY: £25,152 - £26,466 pro rata + Generous Benefits (see below)

LOCATION: Hybrid working partly in the office in Winchester, Hampshire(SO23) with the remaining time from home

JOB TYPE: Full-Time, 12 Month Fixed Term Contract

WORKING HOURS: 35 hours per week, Monday to Friday

JOB OVERVIEW

We have a fantastic new job opportunity for an Administrator / Administrative Assistantwith previous admin experience in a customer-focused environment, strong administration skills, including minute taking, letter writing and email management, excellent communication, organisation and IT skills.

As the Administrator / Administrative Assistant you will be responsible for supporting the Performance Partnering Team and wider Operations colleagues, ensuring that administrative processes run smoothly and efficiently.

Working as the Administrator / Administrative Assistant you will need to effectively manage multiple priorities in this varied and integral role.

DUTIES

Your duties as Administrator / Administrative Assistant will include:

• Provide efficient, effective, and confidential administrative support to the Performance Partnering Team and wider business

• Schedule and organise senior meetings, including taking accurate minutes

• Manage email inboxes, prioritising and responding to correspondence in a timely manner

• Draft, edit, and proofread letters, reports, and presentations

• Maintain contract libraries and support relationship mapping

• Ensure the secure logging and filing of highly confidential information

• Act as a 'buyer’ for the Operational Performance Team, processing purchase orders and invoices

• Maintain memberships and subscription registrations

• Contribute to high-quality performance and impact reports

• Ensure that all data collection, management, and usage adhere to GDPR regulations

CANDIDATE REQUIREMENTS

• Previous administrative experience in a customer-focused environment

• GCSE’s (or equivalent) in Maths and English, grades A*-C

• Strong administration skills, including minute-taking, letter writing and email management

• Excellent communication skills, with the ability to liaise confidently at all levels

• Understands the importance of GDPR and can handle sensitive information appropriately

• Highly organised with the ability to prioritise tasks effectively

• Works well under pressure, meeting deadlines while maintaining attention to detail

• Strong IT skills - familiar with using Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

• Confident and adaptable with systems. While training will be provided, you need to be able to pick up systems quickly

• A clean UK driving licence or access to public transport would be desired for weekly office attendance and monthly in-person team meetings

BENEFITS

• 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• Flexible working
• Investment in your learning and development
• Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%.

APPLY TODAY…

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JOB REF: AWDO-C13085

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