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Date Added: Tue 24/09/2024

Telesales Advisor

Finberry, TN24, UK
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Company: NEW APPOINTMENTS GROUP

Job Type: Permanent, Full Time

Salary: £23500/annum

QMS Manager

We are supporting our well-known client in the insurance industry in their search for a Quality Management Manager, on a part-time basis. You will be responsible for developing and maintaining the Quality Management System (QMS), in order to drive efficiencies and strive to continually improve business processes.

Part-time hours of between 18 to 22 per week, between Monday to Friday 9am to 5pm. There is flexibility to a working pattern which will be discussed.

Salary is £30,000 full-time equivalent. Benefits include:

26 days holiday (pro-rata) + bank holidays (The option to buy or sell 5 days after probation)
Birthday off
Health Shield - Cash back plan and Death in Service
Free parking at all offices
Friday fruit delivery and one or two annual company trips a yearDuties to include:

Develop and maintain QMS documentation, perform QMS audits, and provide QMS training.
Ensure quality standards are met & ensure compliance to applicable regulations.
Prepare high quality audit reports to assist with system development and training.
Be an ambassador for quality processes & provide education, training & advice to all staff.
Understand the regulatory requirements of the company & ensure compliance.
Build and maintain effective working relationships.
Ensure all duties are carried out in a way which complies with relevant external legislation and regulation, company compliance and other procedures.It is an essential requirement of this role that the candidate has their own transport and a full, clean, UK driving licence, as you will be required to visit the other two offices in east Kent from time to time.

The ideal candidate will have:

A proven track record in developing & maintaining QMS systems
Experience of carrying out audits on a quality system
Strong research and analytical skills, and good maths & problem-solving skills
Effective and professional verbal and written communication skills
Excellent attention to detail and organisational skills
Good IT skills especially Microsoft Office, CRM systems, data systems etc
Able to manage own workload and able to work effectively under pressure
Great team working, build relationships through positive behaviours, honesty, & integrity.
Focus on continuous improvement, able to use own initiative
Commitment to quality & compliance with procedures/regulations
Own transport & full UK driving licence
Desirable attributes would be:

Experience in a regulated environment
Knowledge of insurance sector
Experience of ISO9001New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Email
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