Credit Controller Leicester Full Time, Permanent Salary £30,000 - 35,000 Hybrid Working & Flexible HoursSF Recruitment are recruiting for a Credit Controller to work for our Leicester based client on a full time, permanent basis. Job purpose - Reporting to the Senior Credit Controller, the Credit Controller is responsible for the collection of overdue debts in a timely and professional manner, improving working capital efficiency and minimising credit risk through the effective monitoring and assessment of customer accounts and their creditworthiness. Primary Duties and responsibilities - Monitor Customer Accounts: Systematically track customer accounts to identify overdue payments, ensuring all debts are flagged and followed up promptly. - Customer Communication: Contact customers via phone, email, and letter to chase overdue payments, negotiating and agreeing on realistic payment arrangements as needed. - Negotiate Payment Plans: Develop and implement flexible payment plans with customers to facilitate the recovery of outstanding debts, balancing the company's interests with customer needs. - Credit Assessments: Review new customer credit applications, assess creditworthiness, and perform credit checks to mitigate risk and ensure healthy cash flow. - Collaborative Problem-Solving: Work closely with the Operations, Invoicing, and Sales teams to investigate and resolve billing discrepancies or payment disputes in a timely manner. - Cash Allocation & Credit Notes: Accurately allocate incoming payments and credit notes to customer accounts, ensuring that outstanding balances are always up to date. - Month-End Support: Assist the General Ledger team with month-end close processes, ensuring accurate and timely reconciliation of customer accounts. - Audit Support: Provide necessary support during annual external audits, ensuring all relevant documentation and account information is readily available. - Reporting & Analysis: Prepare regular reports on overdue accounts, payment status, and cash collection progress, highlighting any potential risks or concerns to management. - Compliance & Policies: Ensure adherence to company credit control policies and procedures, as well as any relevant legal and regulatory requirements.