Constellation Platinum is looking for experienced VIP waiters to work with us regularly in the American Express Lounge in The O2 Arena London!

We are looking for people who can commit to 90% of the event days at the O2 Arena. Average shifts are four hours long, usually from around 4:30-8:30pm, however longer shifts do become available from time to time.

We are looking for a knowledgeable, confident candidate who has enthusiasm for hospitality and would like to expand their skill set and accelerate their vocation.

Constellation Platinum is a brand within the Compass Group that provides a front of house team to selected premium restaurants & suites in flagship London venues. We operate differently from others as you can choose the frequency that you work, meaning you have control over your schedule. We offer VIP roles ranging from 10 to 40+ hours per week, this can be altered at any time making the role perfect for those who are looking for flexibility.

As a part of the Platinum team, you will be encouraged to expand your skill in food knowledge, drinks service and guest relations through our onsite masterclasses.

Main Responsibilities:

- Looking after a group of guests ensuring they have an impeccable experience

- Creating and maintaining great relationships with guests

- Working as a cohesive team

- Upselling premium food and drink options

- Wine waiting & wine pairing with menu dishes

Experience & Knowledge:

- 12 months of waiting experience

- You are confident in the steps of service for an à la carte restaurant

- You are able to confidently take food & drink orders

- You are confident in loading, carrying and unloading a tray of drinks

- You are confident in suggesting wine to pair with a meal

- You are confident in presenting, opening and pouring both wine & champagne

Requirements:

- Over 18’s only

- The ability to remain calm and collected when busy

- Confidence to interact and build relationships with colleagues & guests

- Cocktail knowledge

- An understanding of fine dining food terminology & menu descriptions

Why should you work with us?

- Competitive pay, paid weekly

- Be part of an exclusive and supportive team

- Work with top UK venues & Chefs

- Receive full training in Health & Safety, Hygiene and Manual Handling that are recognised industry wide.

- Compass Exclusive Benefits, Lifestyle Benefits "Perks" Platform, and Health & Wellbeing Support Programmes Including Access To our Employee Assistance Programme.

Please enclose your CV and cover letter upon applying. Once you have applied using our short application form our recruitment team will evaluate your application and be in touch via email. If successful, you could be a part of our VIP team within a few days!