Senior IT Technician

Redhill, Surrey

£34,000 - £39,000 (DOE) + Company Benefits

Permanent

An esteemed and expanding independent consultancy with offices globally, are currently seeking a Senior IT Technician / IT Support Specialist to join their busy service desk team. You will join a team providing IT services to the company's international group of offices.

Sound interesting? Read on…

As the Senior IT Support Engineer / Senior IT Technician you will provide both 1st and 2nd line technical support to local and remote users with common software packages and later with the in-house database system. The office systems for the UK and each International office are currently being migrated to Microsoft's Azure services.

Responsibilities:

* Monitor service desk for IT issues by reviewing incoming tickets and reviewing progress.

* Senior IT Technician tasked with supporting roll out of new applications.

* Installation and configuration of computer hardware O/S and applications.

* Troubleshoot system and network problems, diagnosing and solving hardware or software faults.

* Software deployment and updates, hardware replacement, managing backups

* Troubleshooting, migration to and management of online services i.e. SharePoint, Teams, Azure and Exchange.

Key Skills:

* Experience of working within a network/IT field.

* Good understanding of Microsoft Servers 2012 R2, 2019, 2022

* The IT Support Specialist will be confident in dealing with stakeholders at all levels.

* Managing service desk requests through help desk systems.

* Proven knowledge of Windows, AD, Group Policies, Antivirus and Network Administration

Desirable:

* SharePoint

* MS Azure

* PowerShell scripting technology

** Ideally, you will reside locally and hold a full driver's license and have access to a vehicle.

Company Benefits:

* 22 days holiday (rising with length of service)

* Pension Contribution

* Excellent career path with training and development opportunities

Interested?

Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description.

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