Role: 1st Line Service Desk AnalystLocation: LancasterSalary: £23,000 - £26,000 Benefits: Certifications & Pension

Overview:I have an excellent opportunity to for a proactive and enthusiastic 1st Line Service Desk Analyst. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently.

Requirements:* Previous experience in a customer service or technical support role is preferred but not essential.* Basic knowledge of Microsoft Windows operating systems and Office 365.* Strong problem-solving skills and attention to detail.* Excellent communication and interpersonal skills.* Ability to work effectively under pressure and prioritise tasks.* Enthusiasm for learning and developing new skills in the IT field.

Benefits:* Competitive salary ranging from £23,000 to £26,000 per annum.* Opportunities for career progression and professional development.* Pension scheme.* Health and wellness benefits.* Friendly and supportive work environment.

If you're ready to embark on an exciting career in IT and join a dynamic team in Lancaster, we want to hear from you! Apply now with your CV!