Job Title: Microsoft Dynamics Business Central Support Analyst

Location: North West (On-site)

Salary: Up to £40,000 per annum

Role Overview: As a Microsoft Dynamics Business Central Support Analyst, you will be responsible for managing and resolving BC support tickets, offering first-line technical assistance, and acting as the internal point of contact (POC) for all Business Central-related matters. You will work closely with our internal teams to ensure the smooth running of the system and assist with user queries, troubleshooting, and ongoing system improvements.

Key Responsibilities:

Provide first-line support for Microsoft Dynamics Business Central users, managing and resolving support tickets in a timely and efficient manner.
Serve as the internal point of contact for all BC-related inquiries, ensuring that users receive the appropriate guidance and solutions.
Collaborate with internal teams to identify system issues and suggest improvements or updates.
Troubleshoot and diagnose system errors and performance issues, escalating to senior technical staff when necessary.
Assist with system updates, patches, and configuration changes, ensuring minimal disruption to business operations.
Provide training and support to internal users on system functionalities and best practices.Key Requirements:

Proven experience in supporting Microsoft Dynamics Business Central (BC).
Strong problem-solving and troubleshooting skills with the ability to work independently.
Excellent communication skills, with the ability to explain technical issues to non-technical stakeholders.
Ability to manage and prioritise multiple support tickets and requests in a fast-paced environment.
A good understanding of Business Central modules and functionality is preferred.
Strong attention to detail and a proactive approach to identifying and resolving issues.Why Join Us:

Competitive salary up to £40,000.
Holiday entitlement + Bank
Opportunities for career growth and development.
On-site role in the North West with a close-knit team.If you have a passion for Microsoft Dynamics BC and are ready to make an impact in a key internal support role Apply today to take the next step in your career