Motor Claims Handler

8:30am - 17:00pm Monday to Friday (office based)

25 Days Holiday + bank holidays

Salary £26,000-£30,000 dependant on experience

Manchester city centre

Do you have motor claims handling experience?

Have you managed claims from cradle through to grave?

MPJ Recruitment are currently representing a specialist insurance and underwriting company in the motor insurance industry. Our client act within the General Insurance & Broking sectors of the insurance claims process and their management boast over 50 years experience in the industry.

Motor Claims Handler Duties:

• Receive and assess claims information from policyholders, clients, and third parties.
• Investigate and verify the validity of claims through documentation, interviews, and inspections.
• Process claims in a timely manner in accordance with company policies, procedures, and regulatory requirements.
• Evaluate the policy terms and conditions to determine indemnity.
• Assess damage or loss and determine the appropriate compensation or settlement amount.
• Liaise with adjusters, investigators, and legal teams to gather necessary information and documentation.
• Communicate with Brokers, policyholders and claimants, providing updates on the status of their claims.
• Address inquiries, explain claim processes, and resolve any disputes or complaints.
• Ensure a positive and supportive experience for clients throughout the claims process.
• Negotiate settlements with claimants, third parties, or their representatives.
• Ensure that claims settlements are in line with company policy, industry standards, and legal regulations.
• Maintain accurate records of all claim’s activities, including phone calls, emails, and correspondence.
• Prepare reports and documentation for internal teams, management, or regulatory authorities.
• Ensure compliance with data protection laws and maintain confidentiality.
• Identify potential fraud or claims irregularities and escalate to the appropriate teams for further investigation.
• Review and analyse claim trends to support the improvement of claims processes.
• Work closely with underwriters, legal advisors, and other departments to facilitate the claims process.

Motor Claims Handler benefits:

• 33 days holiday
• Fully paid training
• Annual bonus
• Salary reviews
• Company pension
• Excellent career progression
• Company social events
• Superb working environment

CLICK APPLY if you're interested in finding out more.