French, Italian, Dutch, or Spanish Speaking!  Customer Service Advisor Sheffield

Are you passionate about delivering exceptional customer service? Are you looking for a role where you can utilise your language skills? If so, we have an exciting opportunity for you!

Our client in Sheffield is looking for dynamic and customer-focused individuals to join their team as Customer Service Advisors. This is a fantastic opportunity to work for a leading company that values its employees and offers a vibrant, multicultural working environment.

Key Responsibilities of the Customer Service Advisor:

• Responding to customer enquiries via phone, email, and live chat 
• Providing accurate information and solutions to customers in a timely and professional manner
• Handling customer complaints and resolving issues effectively
• Processing customer orders and liaising with internal departments to ensure timely delivery
• Handling and reviewing export documentation to ensure compliance with regulations
• Updating customer records and maintaining detailed and accurate logs of interactions
• Stay informed about product details and updates to provide accurate information to customers

Customer Service Advisor Requirements:

• Fluency in either French, Italian, Dutch, or Spanish (both written and spoken)
• Excellent communication skills in English
• Previous experience in a customer service role
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously

If you are enthusiastic about customer service and meet the above requirements, we would love to hear from you!