Company: IRLAM ASSOCIATES
Job Type: Permanent, FullTime
Salary: Salary negotiable
- To oversee the daily operations of automotive service departments
- To coordinate and direct all the activities of a workshop and manage staff.
- Managing the workshop budget, ensuring quality, and controlling costs
The main duties and responsibilities include: Overseeing the inspection and testing of vehicles to ensure the efficiency and functionality of all systems Establishing and implementing operational procedures and policies in the workshop Planning and coordinating all workshop activities, allocating tasks to technicians Ensuring compliance with health and safety regulations and maintaining a safe and efficient workshop environment Managing the workshop budget, ensuring quality, and controlling costs
· Training staff on new technology or machinery, workshop procedures, and safety protocols
· Communicating with clients about vehicle problems, maintenance plans, and repair options Managing inventory of tools, parts and equipment, and ordering new supplies as needed Maintaining a high level of customer satisfaction by handling customer complaints promptly and professionally Keeping up-to-date with the latest industry developments and trends