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Date Added: Sat 29/06/2024

IT Project & Support Engineer

Ascot, UK
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Company: REED

Job Type: Permanent, FullTime

Salary: £45,000 - £55,000 per annum, Inc benefits

IT Project & Support Engineer 
  • Job Type: Full-time
  • Location: Ascot
  • Salary: Up to £55,000 per annum 

IT Project  Engineer required to join a global organisation to enhance their IT infrastructure and support the IT Manager on a number of IT Projects. The ideal candidate will have a strong background in working IT projects, system maintenance, and technical support, ensuring robust network performance and security.

This is a really exciting role which will give the chosen candidate the chance to work in a blended role across both IT Projects and IT Systems Support and maintenance. You will work as part of a small IT Team which give the chance the work with a wide range of technology and systems. 

Day to Day of the Role:
  • Support the IT Manager in defining and agreeing on project scope, outputs, timescale, quality, and cost criteria to ensure business requirements are understood and agreed upon.
  • Establish efficient and effective project delivery structures, roles, and teams within departments.
  • Assist in the maintenance and upgrade IT infrastructure, including network, routers, and firewalls.
  • Troubleshoot and resolve network issues and Adaptive Defence 360 system concerns.
  • Manage network security and securities on routers and firewalls.
  • Provide IT support to staff and address issues related to the company’s systems.
  • Maintain and develop SharePoint, Compliance, Exchange, and Team sites.
  • Administer the company’s Microsoft 365 tenant and setup.
  • Manage Active Directory users, permissions, and policies.
  • Deploy IT hardware and set up profiles using iTunes.
  • Resolve issues with phone systems, including mobile devices.
  • Support franchisees with IT-related issues.
  • Create test environments for software system development and improvement.
  • Assist with ad hoc IT requirements as directed by the IT Manager.
Required Skills & Qualifications:
  • Proven experience with project planning from conception to delivery.
  • Experience in working on a range of IT Projects 
  • Significant experience in hardware, operating systems, and software.
  • Background in computer operations, technical support, systems programming, and project management.
  • Proficiency with Microsoft 365 Admin Roles, SharePoint, Securities, Compliance, Teams, and Exchange.
  • Knowledge of Microsoft Group Policy, Installation Rollout, and InTune
  • Familiarity with web-based hosting, data integration, websites, and SSL certifications.
  • Skilled in setting network and SharePoint permissions.
  • Competence with SQL management and scripting.
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