Account Manager, Property,Conveyancing, Guildford, Surrey £26K Base, £32K OTE
This leading conveyancing entrepreneurial business is requiring an Account Manager. The Account Manager should love talking to potential clients and be proficient in explaining to them how they work. They do not ask that you aggressively sell the company, but instead approach clients with a patient and friendly manor. You are expected to be able to confidently explain how the conveyancing process works whilst ensuring our clients understand what puts the client ahead of its competitors.
In addition to talking with clientele, sending out quotes and following up on phone calls, you are expected to liaise with referrers to gain feedback on transactions and to ensure that everyone is kept happy and informed throughout the process.
Everyone within the teams is handpicked not only for their experience in the field and the desire to do their very best throughout the workday, but also for their natural ability to be encouraging and supportive towards their colleagues.
* A cheerful and friendly disposition
* The ability to stay calm and professional during challenging phone calls
* An exceptional telephone manner
* A willingness to go the extra mile for our clients
* Scrupulous attention to detail
* Sound prioritisation and organisation skills
* The ability to work harmoniously as part of a dedicated team
* The ability to be self-motivated, enthusiastic and use initiative within your day-to-day work
* The ability to work efficiently under pressure whilst hitting targets and deadlines
* Someone who is confident learning new IT systems
* Someone with excellent communication skills; both written and verbal