Internal Sales Manager
Northampton
Mon-Thu (9am-5pm) Fri (9am-4:30pm)
£40-45k

We have proudly partnered with a leading business with over 65 years of expertise in their field, offering expert technical support and custom design solutions. They are looking for a driven and dynamic Sales Manager to lead their Internal Sales Team. You'll be responsible for ensuring seamless operations, hitting targets, and enhancing customer satisfaction. With a strong focus on process improvement and proactive sales, you'll play a key role in delivering a market-leading experience for our clients.

Key Responsibilities:

Lead, motivate, and develop the Internal Sales Team to achieve sales and customer service KPIs.
Build strong relationships with customers and internal teams, ensuring seamless collaboration.
Manage quote requests, orders, and after-sales processes efficiently.
Implement proactive sales strategies to drive revenue growth.
Monitor sales performance, analyse data, and report to senior management.
Work cross-functionally with logistics, marketing, and external sales to align strategies.
Conduct team meetings, one-to-ones, and provide ongoing coaching.
Continuously improve processes to boost efficiency and customer satisfaction.
Stay updated on market trends, competitor activities, and industry developments. 

The Ideal Candidate:

3+ years of experience in sales and/or customer service management (B2B preferred).
Strong leadership skills with a track record of team success.
Excellent communication and relationship-building abilities.
Proven experience in developing and executing sales strategies.
Analytical mindset with the ability to interpret sales data.
Customer-focused approach with a passion for top-tier service.
Proficiency in ERP, CRM, and Microsoft Office tools.
A driving licence and access to your own transport is essential. 

What they will offer you in return:

Competitive salary
Company phone & laptop
Hybrid work options (post-probation)
Free local gym membership (post-probation)
Death-in-service benefit (3x annual salary)
Company pension plan
Ongoing training & professional development
Fast-paced, high-growth environment with a supportive, team-oriented culture