The RoleWe are currently supporting a well established business, just north of Newcastle with their search for a Communications Assistant.  This role is hybrid working and includes the following duties:To provide full administration support to the Claims & Underwriting Teams. This role requires good communication skills, accuracy, ability to assimilate information, attention to detail and ability to work effectively under pressure.

• Review and prioritise all incoming correspondence; checking for new incidents.
• Check databases for insurance entries and liaise with other departments about any queries.
• Scan and reference correspondence onto system and update parties accordingly.
• Monitor e-mails and other inboxes and distribute/action accordingly.
• Set-up all new claims.
• Process fee payments.
• Set-up new payee bank details
• Liaise internally and with external parties to deal efficiently and effectively with payment
• and other queries.
• Monitor and update various databases.
• Maintain records of archival storage, retrieval and collection of boxes

The PersonSkills/Attributes:

• A high level of accuracy.
• Ability to prioritise work.
• Good team-working skills.
• Good written & verbal communication skills.
• Willingness to learn.
• IT literate.
• Experience with Outlook will be a strong advantage.
• Proven previous office experience.
• Able to work under pressure and meet deadlines.

Next StepsPlease contact for further details.