We are looking for an organised and efficient administrator with a key eye for detail to join a well-established and highly successful company in Edgbaston. This role is full time, permanent with a hybrid working model.As an administrator you will deliver a high-level of support to the Achievements department, whilst providing excellent customer service.Key Responsibilities as an Administrator:

• Provide general administrative support to the team, ensuring tasks are completed efficiently and accurately.
• Manage bookings, orders, and merchandise, ensuring they are processed and dispatched correctly.
• Respond to customer enquiries via email and telephone in a timely and professional manner.
• Assist with event organisation, including setting up materials, preparing delegate packs, and issuing tickets.
• Support the team with invoicing, purchase orders, and general data entry.
• Maintain accurate records and ensure compliance with data protection policies.

Key Requirements as an Administrator:

• Strong organisational skills and ability to prioritise tasks.
• Proficiency with Microsoft Office, particularly Excel.
• Ability to work independently and as part of a team.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and a proactive attitude.

Additional Information:

• Hybrid working: 3 days in-office, 2 days from home (with more office presence during event periods).
• A supportive team environment and opportunities for growth and development.

We would like to thank you for taking the time to apply for this vacancy. Please contact Kirsty Chan on or at for more information.If you are not selected for this particular position, your CV will be kept on file and you may be contacted for other suitable roles in the future