Day Concierge

We are seeking a hardworking and reliable individual to work at a luxury residential development within East London.

This is a full time permanent role comprising of 4 shifts on 4 shifts off paying up to £30K PA.

What are we looking for in a Day Concierge?

• Experience as a residential concierge is desirable but not essential. We are seeking somebody with great customer service experience, ideally from a residential or hospitality background, but we are open to other areas of experience.
• Customer service orientated.
• Resourceful.
• Can-do attitude.
• Able to multitask.
• Good command of English both written and verbal.
• Able to work independently.
• Able to deal sensitively and effectively with complaints.
• Meticulous in your approach to safety, tracking, inspecting, monitoring, auditing, reviewing, recording, and learning.

What will you be doing as a Day Concierge?

• Provide front of house facilities and services to our residents.
• Ensure all communal areas and other aspects of the development are presentable to the highest standards.
• Distribute post and parcels to residents - processing and handling parcels.
• Effective positive liaison with residents, addressing queries and concerns in a timely manner.
• Regular site inspections and reporting notable matters to the Development Manager so that work orders can be raised where necessary.
• Investigate issues that arise within the development, this can be from leaks to fire alarms or bike theft. These reports must be documented within the handover log.
• In conjunction with the development manager, monitoring and supervising contractors carrying out works on and around the development.
• Check corridors/ main lobby/ any communal areas during building walkabouts and report anything that will be relevant/ crucial for the cleaning operatives to address.

What's in it for you?

• A competitive salary
• Fantastic working culture in a luxury environment
• Genuine career progression potential
• Opportunity to work with a leading company

If this sounds like the right role for you and you match the listed requirements, then please APPLY NOW with a copy of your up-to-date CV!

INDHS