Are you passionate about creating safer, more supportive communities? We are a recruitment agency seeking an enthusiastic and proactive Community Safety Officer to join a dynamic team within a leading organisation in Burnley.
Role Overview:
As a Community Safety Officer, you will play a key role in reducing anti-social behavior (ASB), hate crime, and domestic abuse in local neighborhoods. You'll collaborate with colleagues and partners to manage reports and ensure positive outcomes for residents and communities.
Key Responsibilities:
* Implement a harm-centered approach within the community safety service.
* Conduct thorough investigations, gather evidence, take statements, and prepare case files for legal proceedings.
* Utilise various tools and interventions to prevent and address ASB, domestic abuse, and hate crime.
* Work with key partners to develop innovative solutions to community safety challenges.
* Complete risk assessments, action plans, and safeguarding referrals.
* Manage your own caseload, ensuring timely and effective resolution of issues.
* Maintain a visible presence in neighborhoods to foster positive relationships with residents.
* Accurately update IT systems and maintain detailed records.
What You'll Need to Succeed:
* A strong passion for delivering exceptional service and helping customers improve their lives.
* A flexible and innovative approach to community safety.
* Self-motivation and the ability to work well within a team.
* Knowledge of housing legislation and legal processes related to social housing.
* Familiarity with crime and disorder legislation and best practices.
* Experience in early intervention strategies to resolve community safety issues.
* Ability to manage conflicting priorities and meet tight deadlines.
* Excellent communication, negotiation, and organisational skills.
* Proficiency in MS Office (Teams, Outlook, Word, Excel) and meticulous record-keeping.
Qualifications (Essential)
* Full Driving Licence.
Qualifications (Desirable)
* Recognised qualification in Community Safety, ASB and Nuisance Management
Experience (Essential)
* Experience of working in Social Housing.
* ASB case management as well as a good working knowledge of ASB legalisation and the tools used to tackle ASB in a social housing setting.
What You'll Gain:
* The opportunity to make a tangible difference in people's lives.
* 25 days of holiday plus 8 bank holidays.
* Access to a comprehensive wellbeing program.
* Be part of a values-driven culture.
* Quality learning and development opportunities.
* Join a unique and diverse group of companies with growth ambitions