THE DETAILS

Job Title: Legal Secretary

Location: Cheltenham

Salary: £27,000 - £30,000

THE COMPANY

My client is an international law firm with people at its heart. Having been established for over 150 years, they have become experts in Private Capital law, and have a great reputation. The office environment is supporting and welcoming, and they encourage professional development and often promote from within. If you are an experienced Legal Secretary, this experience, this could be the role for you!

THE ROLE

Project Co-ordination

• Distribute and co-ordinate appropriate support for specific client projects
• Set up processes for client matters
• Support the team with preparation of pitches, presentations and events and with other projects and tasks
• Identify and act upon process improvements across the team to enhance client services

Client Relationship Management

• Ensure that all client related correspondence is received by the appropriate Partner or Fee Earner
• Take an active role in relationship management and client care
• Enter and ensure accuracy of client information on the system
• Arrange client meetings
• Check to ensure clients terms of business in place as soon as file opened

Communication

• Take internal and external telephone queries
• Liaise with the Client Service Lead over planned absences

Financial

• Assist Partners and Fee Earners in ensuring time recording is up to date
• Liaise with the appropriate Finance team in relation to invoices, expenses, client billing and accounts
• Process invoices and expenses
• Assist the billing and credit control processes
• Produce standard financial and time reports through the system

Administrative

• Participate in distribution of work and monitor progress of work allocated to the team
• Monitor and track all tasks and prioritise accordingly
• Diary management
• Take responsibility for room booking and meeting coordination
• Ensure travel bookings are completed
• Arrange for the photocopying, scanning, printing and filing to be carried out by the team
• Arrange for files to be opened, closed and maintained

THE IDEAL CANDIDATE

Skills & Experience

• Advanced knowledge and experience of using Software including all Microsoft Office packages
• Previous experience as a Legal Secretary.
• Experience of using Practice Management systems

Competencies

• Working together
• Integrity and respect
• Inclusive
• Personal impact and growth
• Driving high standards
• Commercial mindset
• Client - centric
• Responsible Business

If you are interested in this role please contact me on or