An exciting opportunity has arisen to join a growing team based in York, working with a company that is committed to putting clients first. Our client is a specialist in SME Commercial and Private Client insurance, offering expertise across a wide range of industries. They pride themselves on delivering professional, personalized advice that consistently exceeds client expectations.
They are seeking a motivated and experienced individual to join their team.
Key Responsibilities:
* Oversee the full process of policy renewals and adjustments, ensuring client needs are met with accurate and compliant documentation.
* Act as the main point of contact for clients, resolving queries and issues efficiently while providing exceptional customer service.
* Ensure all operations adhere to company protocols, regulatory standards, and industry best practices, maintaining accurate records.
* Carry out all tasks with precision and care, ensuring client policies are properly managed and any risks are assessed.
* Maintain a high standard of professionalism in all interactions, representing the company with integrity and a client-focused attitude.
Candidate Experience:
* Minimum of 2 years' experience in insurance handling
* Cert CII qualified or higher
* Familiarity with Acturis (beneficial, but not essential)
Benefits:
* Competitive salary (negotiable)
* Flexible working hours
* Private medical insurance
* Pension scheme
This role is available on a full-time or part-time basis. To apply, please click on the link in this ad