The IT Network & Information Security Analyst will be a hands-on experienced network and information & cyber security professional who will report directly to the 3rd Line Server Team Leader, working closely with the Senior Leadership Team and other Department Managers.

This is a hybrid role, based at the Brixworth, Northampton office 2-3 days per week.

The main focus of this role is:-

To support, design, update and lead on network design & network-related aspects of existing systems

Deploy/configure/Maintain Linux estate, Ansible and associated new projects.

Deploy/Configure/Maintaine Cisco switches and Cisco WAF

Deploy/Configure/Maintaine Forigate firewalls

Intune

Azure Networking, firewalls MFA and Entra Sync

SSL Certificates

DHCP & DNS Private & public

Experience in Google workspace.

Cyber security

Working closely with the 3rd Line Server Team Leader in developing Novacroft's security stance through examining, testing and if approved, deploying leading-edge network security technologies and initiatives. The approval of such projects will be via the formal change management process where you will be the project lead and be responsible for risk analysis and mitigation.

The IT management, control and maintenance of our information & cyber security systems, ISO 27001, PCI DSS, Cyber Essentials plus and any other accreditations relating to IT controls that the business is required to implement.

Adhere to all security procedures, ensure that security is considered as part of day-to-day role and report any issues or non-compliances to your Line Manager and the Chief Compliance Officer, as appropriate.

Adhere to all legal and policy data protection requirements (as per the company policy and the data protection statement), ensure that data security is maintained at all times and that no unnecessary data is kept and that any non-conformances are reported as above.

To be the lead on all security projects, working closely with the 3rd Line Server Team Leader and Chief Compliance Officer and to ensure other relevant stakeholders are communicated to and involved as appropriate.

To periodically support the Chief Commercial Officer and Chief Compliance Officer with the completion of Client cyber & information security questionnaires and new bids.

To work collaboratively with the IT cross-skilling initiative to ensure no single points of failure and that the IT network infrastructure and security knowledge is being transferred throughout the team.

Ensure all documents generated within the department adhere to document control procedures.

To be a member of the IT on call rota ensuring support to troubleshoot or address out-of-hours network outages that may arise.

Willingness to work outside regular business hours if projects/business needs arise - remunerated

Technical skills

TCP/IP configuration & troubleshooting

DNS & DHCP configuration & troubleshooting

VLAN management

Network & Security Device Firmware Updates

Continuously monitor estate network & security events

Network Monitoring & Traffic Analysis

ISO 27001, PCI DSS, Cyber Essentials Plus maintenance

Internal & External Vulnerability Assessment

Networking Root Cause Analysis & Service Restoration

Evaluating network Change requests

Bi-annual regular firewall security review

Updating, creation of KB & documentation entries

Maintaining knowledge of security best-practices

Leading on Network Security Incidents

Annual gold image OS security hardening

SSL certificate ownership & renewals

Desirables:

IaaC for Azure (Ansible, Chef or Puppet, etc)

Scripting with Bash or Python

Soft skills

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Capability & willingness to show initiative and develop

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Liaising with internal and external customers face-to-face and remotely

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Experience in operating within ITIL service desk environments

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Resolving service desk tickets to defined SLAs & performing calmly under pressure

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Maintain documentation & FAQs for user knowledge-base

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Ability to spot service desk issue trends to mitigate root causes rather than fire-fight

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A strong understanding of Cyber Security threats, best practices, “dos & don'ts”

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Linux estate maintenance, security patching in and out of hours

Essential:

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5 GCSEs, grade C or above including Maths and English

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2 years previous experience in 1st line within a Service Desk environment

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Managing SMEs on VMware, Networking

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Management of security risk & threat assessment

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Track record of delivering/maintaining ISO 27001:2013/2022, Cyber Essentials Plus & PCI DSS level 1

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Working knowledge of data protection & GDPR

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COMPTIA Security+

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CISSP

Desirables

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University degree in Network Engineering or similar

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CCNA

To undertake any other duties as requested by your line manager commensurate with the level of the role. This document outlines the key areas of responsibility for the role, however we encourage every team member to support the team to enable the delivery and development of our business goals and fully contribute in ways which will support our business