Travel Team Leader, Hybrid, £30-35k This well established, independent tour operator specialising in active, family holidays to Europe are looking for an ambitious, dynamic travel team leader/supervisor to join their growing team. This will be a hybrid position between their offices in Hammersmith. Travel Team Leader Responsibilities

• Knowledgeable about the product and having the confidence and ability to build relationships quickly.
• Passionate about sports and travel
• Ensure Customers always receive high levels of customer service throughout their booking journey.
• Ensure you are maximising commercial opportunity from every call
• Managing and mentoring your team
• KPI management and call monitoring
• On hand to support team
• Have the ability to support the sales team as well as look after your own reservations

Travel Team Leader Skills required:

• Experience in sales, operations or customer service within travel is essential
• Able to work under pressure and multi task.
• A team player
• Passionate about travel
• The ability to build rapport with all levels of clientele.
• Previous Team Leader or Supervisor experience is advantageous.

Additional information:

• Salary paying up to £35,000 plus commission plus other amazing company benefits
• Fam trips to the resorts
• Discounted holidays for you, your friends and your family
• Lots of social events
• Working Monday - Saturday 09.00 - 17.30, with a day off in lieu for any Saturdays worked, usually 2 a month.
• 20 days holidays, increasing with length of service plus bank holidays
• Hybrid working between their Hammersmith office and home
• This is a great opportunity for a senior travel consultant to take that next step

If this Team Leader role is of interest please call Harri on or email CV to

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